Wagering Requirements

What is a wagering requirement?

A wagering requirement is a multiplier that represents the number of times you have to play through a bonus before you are eligible to cash out any winnings.
Any winnings you make whilst playing on a game or category (cash or bonus stake) with outstanding wager requirements will be stored in a pending balance until you meet the wager requirement. You cannot withdraw cash from your pending balance. You will be able to spend those pending funds to work down the wager requirement in the meantime.

Opting in and out of bonuses

Some bonuses will require you to either opt in or out. By selecting to opt in you are accepting all terms and conditions associated with that bonus. You will not be able to opt out once you make your 1st stake after opting into a bonus. By opting out you are forfeiting the bonus and we will be unable to re-enter you for that bonus

 

Working down a wager requirement

You may only work down a wager requirement by playing on games or categories that a bonus was awarded for. I.e. if you are awarded a bingo bonus then only by playing on bingo can you work down the wager requirement for that bonus.

 

Viewing bonuses with wager requirements

You are able to view all of your bonuses, information on any associated wager requirement and your progress towards meeting that requirement from within your “My Bonus Funds” screen, which can be accessed by clicking the ‘Promotions’ option under the ‘Account’ menu in the bingo client.

Withdrawing funds whilst working towards a wager requirement

If you try and make a cash withdrawal whilst you have a bonus with outstanding wager requirements, you are liable to forfeit any remaining bonus funds you have. This will not affect any winnings you have made whilst using these bonus funds however, you will still be required to work down the wager requirements before you can release the winnings to your cash balance.

 

Releasing your pending funds to cash

To release any pending funds you have to your cash balance cash you must work down the entire wager requirement for the applicable bonus. Once you have done that, all funds stored in the pending balance for that bonus will be released to your cash balance. If you still have bonus funds in the bonus then all subsequent winnings from those bonus funds will be paid to your cash balance.

 

An exhausted bonus

If both the bonus balance and the pending balance for a bonus is zero the wager requirement will be wiped and the bonus considered exhausted, except in the following circumstance:
-    You have purchased tickets for games in the future for a game or category with outstanding wager requirements. If this is the case, the bonus will be left open until either the wager requirements are met or the bet is settled.

 

Closing Accounts

Any player closing an account prior to satisfying any agreed wager requirements will forfeit the right to those pending funds.

 

Bonuses Without Wagering Requirements

Any bonus funds added to a player’s account that do not have an associated wager requirement will instantly be credited to their account. The player will be able to use this money to turn any current wager requirement using the same bonus balance.
If there is an outstanding bonus with wager requirements for that category then winnings will be returned to pending balance for that bonus.
Any wins made with bonus funds that do not have associated wager requirements, will be returned directly to the players cash balance.